Shipping policy

Effective October 31, 2026

Where we ship

We ship within the United States and to Canada. Other international destinations are not available at this time.

Shipping cost

Standard shipping (UPS Ground Saver) in the lower 48 states is $8.49 plus $0.49 per item, based on the weight of your order, so larger items like hoodies can count as more than one item. Orders of $100 or more ship free with standard shipping in the lower 48 states. Shipping to Alaska, Hawaii, U.S. territories and APO/FPO military addresses is a flat $14.99 per order and is not free, at any order size. UPS 2nd Day Air is available as an upgrade where UPS offers it, for an additional charge, and is never free.

Shipping to Canada

Standard shipping to Canada is a flat $19.99 USD per order. Orders of $150 USD or more ship free. Prices are shown in Canadian dollars at checkout. Canadian duties and taxes (GST/HST) are calculated and collected at checkout, so there is nothing more to pay when your package arrives.

Processing time

Orders are typically processed within 3-5 business days, excluding weekends and holidays. Once your order ships, you will get a confirmation email with tracking.

During new releases, limited drops and high-volume periods, processing may take longer. Some products have their own fulfillment timelines. Check each product page before you order.

Pre-orders

Pre-order items are made after your order is placed, in limited quantities. Timelines depend on demand and capacity and are not guaranteed. We will tell you in advance about any meaningful change to your timeline. Because production starts shortly after you order, pre-orders may not be cancelled or changed. If you order other items with a pre-order, your whole order may ship together once the pre-order item is ready. For faster delivery, place separate orders.

Carriers and delays

Shipping costs reflect packaging, handling and carrier rates. SPARE/WARE is not responsible for delays caused by carriers, weather or other circumstances beyond our control, but we will do our best to help if a problem comes up.

Lost or stolen packages

Once the carrier marks an order as delivered, SPARE/WARE is not responsible for lost or stolen packages. If your package shows as delivered but you cannot find it, check with neighbors or building management, confirm the address you gave at checkout, and contact the carrier to start a claim. If you need help, email support@thespareware.com within 7 days of the delivery date.